PERSONAL TRAINING SERVICES AGREEMENT

Effective Date: July 9, 2026

This Personal Training Services Agreement (“Agreement”) is entered into between 10xHealth Inc., operating as JAMFITNESS (“JAMFITNESS”, “we”, “us”, or “Trainer”) and the individual purchasing or participating in any services (“Client”, “you”, or “your”).

By purchasing, booking, or participating in any JAMFITNESS service, you acknowledge that you have read, understood, and agree to be legally bound by this Agreement.

1. SERVICES

JAMFITNESS provides professional fitness and wellness services, which may include:

• One-on-one personal training
• Semi-private or small group personal training
• Customized exercise programming
• Strength and conditioning coaching
• Mobility and movement coaching
• General health and fitness education
• Online coaching and virtual consultations
• Fitness assessments
• Lifestyle coaching related to exercise and wellness

Services may change from time to time without prior notice.

JAMFITNESS does not provide medical advice, physiotherapy, chiropractic care, massage therapy, diagnosis, rehabilitation, or treatment of medical conditions.

2. ELIGIBILITY

Clients confirm that they:

• are at least 18 years of age, or
• have the consent of a parent or legal guardian if under the age of 18.

Clients agree to provide accurate and complete information during registration and throughout the coaching relationship.

3. PAYMENT TERMS

All sessions, packages, memberships, and programs must be paid in full before services are provided unless otherwise agreed to in writing.

Applicable taxes will be charged where required by law.

The Client agrees to maintain valid payment information for any recurring memberships or scheduled payments.

Returned payments, failed transactions, or declined payment methods may result in suspension of services until payment has been received.

JAMFITNESS reserves the right to change pricing at any time. Price changes apply only to future purchases and do not affect services that have already been paid for.

4. NO REFUND POLICY

Except where required by applicable law, all purchases are final.

No refunds, credits, or cash value will be provided for:

• unused sessions
• missed appointments
• late cancellations
• scheduling conflicts
• relocation
• change of schedule
• change of employment
• loss of interest
• dissatisfaction due to lack of personal effort or consistency

If JAMFITNESS is legally required to provide a refund under applicable consumer protection legislation, such refund will be provided in accordance with that legislation.

5. SESSION EXPIRY

Unless otherwise stated in writing:

• Individual training sessions expire thirty (30) days from the purchase date.
• Training packages expire twelve (12) months from the purchase date.
• Training programs expire twelve (12) weeks from the purchase date.

Expiry dates encourage consistent participation and ensure programming remains appropriate to the Client’s goals.

JAMFITNESS may extend an expiry date at its sole discretion, including where a Client provides satisfactory medical documentation confirming illness or injury that prevented participation.

Requests for extensions unrelated to medical circumstances will be considered on a case-by-case basis and are not guaranteed.

Expired sessions or programs are forfeited without refund, credit, or cash value.

6. SCHEDULING

Training sessions are scheduled by mutual agreement between the Client and JAMFITNESS.

Availability is not guaranteed and may vary depending on demand, coach availability, holidays, or facility scheduling.

Clients are encouraged to schedule appointments in advance.

7. CANCELLATIONS AND MISSED SESSIONS

Clients must provide at least twenty-four (24) hours’ notice to cancel or reschedule an appointment.

Appointments cancelled with less than twenty-four (24) hours’ notice will be considered completed and charged in full.

Failure to attend a scheduled appointment without notice (“no-show”) results in forfeiture of that session.

Clients arriving late may have their session shortened to avoid affecting subsequent appointments. Sessions will end at their scheduled time regardless of arrival time.

JAMFITNESS reserves the right to reschedule sessions due to illness, emergencies, severe weather, facility closures, or other circumstances beyond our reasonable control.

8. CLIENT RESPONSIBILITIES

The Client agrees to:

• arrive on time
• wear appropriate athletic clothing and footwear
• follow all safety instructions
• use equipment responsibly
• immediately disclose any pain, discomfort, injury, illness, pregnancy, or medical condition
• provide accurate health information
• update JAMFITNESS if their medical status changes
• behave respectfully toward coaches, staff, and other clients
• refrain from abusive, threatening, discriminatory, or inappropriate conduct

The Client understands that failure to follow coaching instructions may increase the risk of injury.

9. ASSUMPTION OF RISK

The Client understands that participation in physical exercise involves inherent risks.

These risks may include, but are not limited to:

• muscle soreness
• muscle strains
• ligament injuries
• tendon injuries
• joint injuries
• fractures
• falls
• equipment-related injuries
• dizziness
• fainting
• cardiovascular events
• permanent disability
• death

The Client voluntarily assumes all known and unknown risks associated with participation.

10. WAIVER AND RELEASE OF LIABILITY

To the fullest extent permitted by applicable law, the Client releases, waives, and forever discharges JAMFITNESS, 10xHealth Inc., its owners, directors, officers, employees, contractors, coaches, agents, successors, and assigns from any claims, actions, damages, losses, liabilities, costs, or expenses arising directly or indirectly from participation in any services provided by JAMFITNESS.

This release applies regardless of whether the claim arises from negligence or otherwise, except where liability cannot legally be excluded under applicable law.

11. MEDICAL DISCLAIMER

The Client confirms that they are physically capable of participating in exercise.

The Client understands that JAMFITNESS recommends consulting a qualified physician before beginning any exercise program, particularly where medical conditions, injuries, pregnancy, or other health concerns exist.

JAMFITNESS does not diagnose medical conditions, prescribe treatment, or provide medical advice.

If the Client experiences pain, dizziness, shortness of breath, chest pain, or other unusual symptoms, they agree to stop exercising immediately and seek appropriate medical attention.

12. RESULTS DISCLAIMER

Every individual responds differently to exercise.

JAMFITNESS makes no guarantee regarding:

• weight loss
• muscle gain
• athletic performance
• body composition
• rehabilitation
• health improvements
• appearance
• achievement of specific goals

Results depend on numerous factors including attendance, consistency, nutrition, recovery, genetics, effort, and lifestyle choices.

13. NON-TRANSFERABILITY

Training sessions, memberships, programs, and packages are personal to the purchasing Client.

They may not be transferred, assigned, sold, shared, or exchanged without prior written approval from JAMFITNESS.

14. TERMINATION

JAMFITNESS reserves the right to suspend or terminate services immediately, without refund, where a Client:

• behaves aggressively or abusively
• harasses staff or other clients
• creates an unsafe environment
• repeatedly violates studio policies
• engages in illegal activity
• intentionally damages equipment or property
• materially breaches this Agreement

Termination does not relieve the Client of any outstanding payment obligations.

15. SERVICE INTERRUPTIONS

JAMFITNESS is not responsible for delays or interruptions resulting from events beyond our reasonable control, including but not limited to:

• illness
• injury
• severe weather
• government orders
• public health emergencies
• power outages
• facility closures
• equipment failures
• internet outages
• natural disasters
• labour disruptions

Where reasonably possible, sessions will be rescheduled.

16. INTELLECTUAL PROPERTY

All training programs, exercise plans, educational materials, videos, documents, branding, graphics, logos, and written content remain the exclusive property of JAMFITNESS.

Clients receive a limited, non-exclusive, non-transferable licence to use these materials solely for their personal fitness purposes.

No material may be copied, reproduced, shared, published, sold, or distributed without prior written consent.

17. ELECTRONIC COMMUNICATIONS

The Client agrees that JAMFITNESS may communicate using email, telephone, SMS, or other electronic methods regarding scheduling, invoices, program updates, reminders, service information, and administrative matters.

Marketing communications will only be sent where permitted by applicable law and may be unsubscribed from at any time.

18. GOVERNING LAW

This Agreement shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Any dispute arising from this Agreement shall be subject to the exclusive jurisdiction of the courts of Ontario.

19. CONSUMER RIGHTS

Nothing in this Agreement limits, waives, or excludes any rights or remedies available to the Client under the Consumer Protection Act, 2002 (Ontario) or any other applicable legislation.

Where applicable, Clients may have statutory cancellation rights that cannot be waived.

20. ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between JAMFITNESS and the Client regarding the services provided.

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Failure by JAMFITNESS to enforce any provision of this Agreement shall not constitute a waiver of that provision or any other rights under this Agreement.

This Agreement may be updated from time to time. The most current version will be made available through JAMFITNESS and will apply to future services unless otherwise prohibited by law.

PRIVACY POLICY

Effective Date: July 9, 2026

10xHealth Inc., operating as JAMFITNESS (“JAMFITNESS”, “we”, “our”, or “us”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use our website, purchase services, communicate with us, or participate in any JAMFITNESS programs.

This Privacy Policy is intended to comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

1. APPLICATION

This Privacy Policy applies to:

• www.jamfitness.com
• JAMFITNESS online services
• personal training services
• online coaching
• mobile communications
• email communications
• booking systems
• payment systems
• affiliated JAMFITNESS platforms

This Policy does not apply to third-party websites or services that maintain their own privacy policies.

2. PRIVACY OFFICER

Questions regarding this Privacy Policy may be directed to:

Privacy Officer

Antonio Montes

Email: policy@jamfitness.com

3. INFORMATION WE COLLECT

Depending on the services you use, we may collect the following information.

Personal Information

This may include:

• full name
• email address
• telephone number
• mailing address
• emergency contact information
• date of birth (where required)
• account information

Payment Information

Payments may be processed through secure third-party payment providers.

JAMFITNESS does not intentionally store complete credit card numbers or payment credentials on its own systems.

Health and Fitness Information

To provide services safely, we may collect information such as:

• exercise history
• fitness assessments
• mobility limitations
• injuries
• medical conditions voluntarily disclosed
• medications voluntarily disclosed
• training goals
• body measurements
• progress photos (only with your consent)
• workout history

Health and fitness information is treated as sensitive personal information.

Website Information

When you visit our website, we may automatically collect:

• IP address
• browser type
• operating system
• device information
• pages visited
• referral source
• session duration
• website interactions

This information helps us improve website performance and user experience.

4. HOW WE COLLECT INFORMATION

Information may be collected when you:

• purchase services
• complete intake forms
• book appointments
• communicate with us
• subscribe to newsletters
• use our website
• participate in coaching
• complete assessments
• contact customer support

We may also collect information through cookies and similar technologies.

5. COOKIES

Our website may use cookies and similar technologies to:

• improve website functionality
• remember user preferences
• understand website traffic
• measure marketing effectiveness
• improve user experience

Most browsers allow cookies to be disabled or deleted.

Disabling cookies may affect certain website functionality.

6. HOW WE USE YOUR INFORMATION

We may use your information to:

• provide coaching services
• create personalized exercise programs
• schedule appointments
• process payments
• communicate regarding services
• respond to inquiries
• improve programs
• improve website performance
• maintain business records
• comply with legal obligations
• prevent fraud
• protect our legal rights

Where permitted by law, we may also use your information to send newsletters, promotions, educational content, and service updates.

You may unsubscribe from marketing communications at any time.

7. CONSENT

By providing personal information to JAMFITNESS, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy.

Where required by law, we will obtain additional consent before collecting or using sensitive information.

You may withdraw consent at any time, subject to legal or contractual restrictions.

Withdrawal of consent may limit our ability to provide certain services safely.

8. DISCLOSURE OF INFORMATION

JAMFITNESS does not sell your personal information.

We may disclose information:

• to payment processors
• to booking software providers
• to cloud storage providers
• to technology service providers
• where required by law
• in response to court orders
• to protect legal rights
• to investigate fraud
• during a business sale, merger, acquisition, or corporate restructuring

All third parties receiving personal information are expected to protect it appropriately.

9. CROSS-BORDER STORAGE

Some service providers may store or process information outside Canada.

Where this occurs, your information may be subject to the laws of those jurisdictions and may be accessible to foreign governments, courts, or law enforcement authorities in accordance with applicable laws.

10. RETENTION OF INFORMATION

We retain personal information only as long as reasonably necessary to:

• provide services
• maintain business records
• comply with tax obligations
• satisfy legal requirements
• resolve disputes
• enforce agreements

When information is no longer required, it is securely deleted, destroyed, or anonymized where appropriate.

11. SECURITY

JAMFITNESS uses reasonable administrative, technical, and physical safeguards designed to protect personal information against:

• unauthorized access
• loss
• misuse
• alteration
• disclosure
• destruction

Although we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure.

12. DATA BREACHES

If a security incident involving personal information creates a real risk of significant harm, JAMFITNESS will respond in accordance with applicable privacy laws.

Where legally required, we will:

• notify affected individuals
• notify applicable regulatory authorities
• maintain records of reportable breaches

13. YOUR PRIVACY RIGHTS

Subject to applicable law, you may request:

• access to your personal information
• correction of inaccurate information
• withdrawal of consent
• deletion of information where legally permitted

Requests should be submitted in writing to the Privacy Officer.

Reasonable identity verification may be required before fulfilling requests.

14. MARKETING COMMUNICATIONS

If you have consented to receive marketing communications, we may send:

• newsletters
• educational content
• promotions
• service announcements
• event invitations

You may unsubscribe at any time by following the unsubscribe instructions contained in our communications or by contacting us directly.

Administrative communications relating to appointments, billing, or purchased services will continue where necessary.

15. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

JAMFITNESS is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

16. INTELLECTUAL PROPERTY SUBMISSIONS

Ideas, suggestions, feedback, testimonials, comments, or recommendations voluntarily submitted to JAMFITNESS may be used by JAMFITNESS without compensation unless otherwise agreed in writing.

Please do not submit confidential or proprietary business information unless requested.

17. POLICY CHANGES

JAMFITNESS may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or technology.

The most current version will always be available through JAMFITNESS.

Continued use of our services following publication of an updated Privacy Policy constitutes acceptance of the revised Policy, where permitted by law.

18. CONTACT US

Questions regarding this Privacy Policy may be directed to:

JAMFITNESS

10xHealth Inc.

Email: policy@jamfitness.com

Website: www.jamfitness.com

FINAL ACCEPTANCE

By purchasing, booking, attending, or participating in any service provided by 10xHealth Inc. operating as JAMFITNESS, you acknowledge and agree that:

• You have carefully read and understand the Personal Training Services Agreement.
• You have carefully read and understand the Privacy Policy.
• You understand the risks associated with participating in physical exercise and voluntarily choose to participate.
• You have had the opportunity to ask questions before purchasing services.
• You understand that JAMFITNESS does not provide medical diagnosis, treatment, or healthcare services.
• You confirm that you are physically able to participate in exercise or have obtained appropriate medical clearance where necessary.
• You understand that individual fitness results cannot be guaranteed.
• You agree to comply with all policies, procedures, and safety instructions established by JAMFITNESS.
• You consent to the collection, use, storage, and disclosure of your personal information as described in the Privacy Policy.
• You understand that this Agreement forms a legally binding contract between you and JAMFITNESS.
• You acknowledge that electronic acceptance, online purchases, digital signatures, or checking an acceptance box constitute your legal agreement to these terms and have the same force and effect as a handwritten signature.

ELECTRONIC ACCEPTANCE

Where this Agreement is presented electronically, the Client agrees that:

• checking an acceptance box;
• clicking “Purchase,” “Book Now,” “I Agree,” “Complete Order,” or any similar confirmation button;
• electronically signing this Agreement; or
• completing payment for any JAMFITNESS service

constitutes acceptance of this Agreement and creates a legally binding contract between the Client and JAMFITNESS.

The Client waives any requirement that this Agreement be signed with an original handwritten signature to the fullest extent permitted by applicable law.

CONTACT INFORMATION

JAMFITNESS

10xHealth Inc.

Website: www.jamfitness.com

Email: jam@jamfitness.com

Privacy Inquiries: policy@jamfitness.com

Phone: +1 (647) 889-3430

Last Updated: July 9, 2026

© 2026 10xHealth Inc. operating as JAMFITNESS. All rights reserved.